Account & Registration
6 Questions
Signing up at Marbelbet is quick and easy.
on the registration page Enter your name, email address, and mobile number. Set a strong password and agree to the Terms & Conditions. Then simply click the verification link sent to your email and your account will be activated. The entire process takes just 3–5 minutes.
The minimum age to register on Marbelbet is 18. We strictly enforce this policy and verify age at registration using a National ID or passport. Accounts found to belong to minors are closed immediately.
No. Under Marbelbet's policy, each person may only operate one account. Attempting to create multiple accounts may result in both accounts being suspended and any funds held being forfeited.
KYC stands for "Know Your Customer." It's a security process we use to verify that an account is operated by its rightful owner. To complete KYC, you'll need to submit a scanned copy of your National ID (NID) or passport. Withdrawals are not available until KYC verification is complete.
on the login page Click the "Forgot Password?" link. Enter your registered email address and you'll receive a password reset link. The link is valid for 15 minutes. Set your new password and log back in.
To permanently close your account,
Help Center Contact us — but make sure you withdraw your balance first. You can also temporarily disable your account through self-exclusion if you prefer.
Deposits & Withdrawals
6 Questions
The following payment methods are available at Marbelbet:
- BKash
- Nagad
- Rocket
- Bank Transfer
- Cryptocurrency (selected coins)
All transactions are fully secure and encrypted across every payment method.
The minimum deposit on Marbelbet is just ৳200 (two hundred BDT). This has been kept intentionally low so users of any budget can get started.
Withdrawals via mobile banking (bKash/Nagad/Rocket) are typically completed within 1–4 hours. Bank transfers may take 1–2 business days. Withdrawals may be delayed if KYC verification has not been completed.
The daily withdrawal limit depends on your account level. Standard accounts can withdraw up to ৳50,000 per day, while VIP accounts enjoy higher limits. For more details,
Financial Transactions View the page.
First, wait 15–30 minutes. Then retrieve your payment transaction ID or screenshot. If the issue persists,
Help Center Contact us with proof of your transaction — we'll resolve it promptly.
Marbelbet does not charge any fees on deposits. However, your payment provider (such as bKash/Nagad) may apply their own transaction fees. For withdrawals, your first three transactions each month are free — a small processing fee may apply after that.
Bonuses & Promotions
5 Questions
New members receive a 100% welcome bonus on their first deposit (up to ৳5,000). Simply complete registration, finish KYC verification, and make your first deposit — the bonus will be credited automatically. For full bonus terms,
on the Promotions page See.
A wagering requirement must be met before a bonus can be withdrawn. Typically, you need to wager 10–20 times the bonus amount. Each bonus offer has its own specific terms —
on the Promotions page Learn more.
Each week, you'll receive a cashback on a set percentage of your net losses. The cashback amount depends on your VIP level and that week's betting volume. Cashback is credited to your account automatically every Monday.
You earn loyalty points on every bet you place. Each qualifying stake amount earns a set number of points. Accumulated points can be redeemed for cash bonuses, free bets, or special rewards.
Yes! Through Marbelbet's referral program, you'll earn a bonus when a friend registers using your referral link and makes their first deposit. To learn more about the referral terms,
Promotions Page See.
Betting Rules
5 Questions
Marbelbet offers betting on 100+ sports. Popular options include:
- Cricket (IPL, BPL, Test, ODI, T20)
- Football (World Cup, Premier League, La Liga)
- Badminton, Tennis, Basketball
- Esports (CSGO, Dota 2, LOL)
View Details
on the Sports page।
Live betting, or in-play betting, means placing bets on a match in real time as it unfolds. Odds shift with every moment of the game, making it more exciting than regular betting — you can make decisions based on how the match is progressing.
Marbelbet displays odds in decimal format. To calculate your winnings: Stake × Odds = Total payout. For example: ৳100 × 2.5 odds = ৳250 total (profit: ৳150). For a detailed guide,
on the Match Odds page available.
Once a bet is confirmed, it generally cannot be cancelled. However, you can use the "Cash Out" feature to partially or fully settle your bet before the match ends. The cash-out amount depends on the odds at that point in time.
Yes. If a match is fully cancelled, all bets on that match will be refunded to your account within 1–48 hours. However, if a match is cancelled after a certain point, settlement may be based on the results up to that time.
Security & Privacy
4 Questions
Yes, completely. Marbelbet uses 256-bit SSL encryption to keep all data secure. Your personal information is never shared with third parties. For more details,
Privacy Policy Read more.
It's not mandatory, but strongly recommended. With 2FA enabled, no one can access your account even if they know your password. You can easily turn it on from your account settings.
Change your password immediately and enable 2FA. Then
Help Center Share the details with us. Our security team will investigate the account and take the necessary action.
From the "Responsible Gaming" section in your account settings, you can set deposit limits, session time limits, loss limits, and self-exclusion. For more information,
Responsible Gaming page See.
Customer Support
4 Questions
You can reach Marbelbet support through the following channels:
- Live Chat (bottom-right corner of the site)
- Email: support@marbelbet.ws
- Help Center ticket via the page
Our Bengali-speaking team is available 24/7.
Yes, absolutely. Marbelbet's customer support is fully available in Bengali. Our support agents can speak and write in Bengali to assist users from Bangladesh.
Common issues are typically resolved instantly via live chat. Queries sent by email or ticket are usually responded to within 2–12 hours. More complex matters may take 1–2 business days.
If you notice any irregularities or suspicious activity on your account, please immediately
Help Center Report it. Include screenshots and any relevant evidence with your report. Our security team will investigate promptly.
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